Who are we?
Vapenology Limited are a UK (Sheffield) based online e-cigarette store run by Liam Chappell and Sam Chapman, With over 6 years combined experience in the vaping industry and 10 years working in retail. We strive to offer the best prices on all vaping products and accessories by constantly looking at ways to improve our service to you.
Where are we located?
We are an online-only store so have no physical brick and mortar shops (YET) but we dispatch all our items from our office in Sheffield (South Yorkshire). We offer local collection.
How did we start?
We both started off as freelance website developers while working full-time jobs at a bakery in Sheffield (South Yorkshire), (Fletchers Bakery for the locals!) but we never really felt life in what we were doing. We never seized to complain about our present jobs, and how we had always planned on doing something we really loved; something that will benefit people and would also let us spend more time with our families.
After a few years of doing web development we decided to start selling products on eBay and after a while it become very popular, during that time we gained a lot of experience in customer service, logistics and ordering stock from suppliers both in the UK and overseas. In this time we realised our passion was with providing a service to the public and making peoples lives that little bit easier.
We also found while we were doing this we were spending a lot of money on vaping products for ourselves which as you know can be very expensive! So we decided to use our previous experience in supplier hunting and importing goods into the UK to the test and find us reputable suppliers who sell vaping products at a cheaper price, and it didn't take us long to realise that we should create our own online store and offer the savings we made to the general public as we know vape shops are SUPER expensive! Thus Vapenology was born!
After a couple of months of running the shop back in August 2016 I (Liam) saw the potential Vapenology could reach and decided to resign from my job at the bakery and work on Vapenology full time as I didn't want our service to our customers to be at jeopardy due to time availability.
How are we able to remain competitive?
Well the main reasons we are able to remain so competitive is because of our overheads. We have nearly none. Where as traditional vape shops and websites have staff to pay, business rates on a property and then rental, electric etc etc it can become a very hefty markup required to remain profitable. here are some of the main reasons below:
- We work from home we have none of the above to pay! which can be a very large saving to the customer.
- We designed, created and built the website ourselves from scratch so have no website designer and hosting company to pay out to.
- Website hosting, we host the website from our own private server which we used in our web design days. (This is an added bonus for customer security as all data is not on a shared drive which is at risk of being hacked)
- We have previous experience in finding the right courier to deliver your items at a very reasonable price.
- Any maintenance and repairs on the website are done by ourselves.
- We have years experience of dealing with people from overseas and the UK so we have a sharp eye for sussing out phoney companies which mean you will only get genuine products from us.
What are our values?
Just like you and a lot of other people out there, we believe that vaping is the ultimate way to a healthier and better lifestyle for those who seek a get-away from the devastating and life-quenching habit; smoking, which kills over 6 million people a year. From bitter experiences, we are aware that a lot of people who get into vaping in a bid to abstain from smoking soon replace vaping for smoking once more because they begin with a very poor starter kit. We are here to make sure nobody trying to embrace a better life for family or self-sake ever gets to experience a poor first-time experience with vaping.
Vapenology, an online e-cig store which specializes in retail sales, receive products directly from genuine manufacturers both in China and in the UK at the best pricing because of our distribution agreement with them. Through this, we are able to pass the very same savings on to you. We ensure that you get to receive only high-quality, first-hand items from reputable suppliers or direct from the manufacturers. In addition, because we know how important every single individual is, we strive always to maintain top notch customer service and satisfaction. What is a business without a happy customer?
If you’re looking to get the best vape technology, E-liquids, tanks, and accessories at the best prices, you have come to the right place!