Testimonials

4.8/5 based on 52 reviews

On this page you can see customer testimonials from previous sales.

If you are happy with the service we will be very grateful for your feedback :)

  1. rita
    rita
    posted

    apart from the very long delivery time due to stock issues the item i ordered is perfect and great value
    received email from Liam compensating me for the long delivery time with £10 refund and 10% off next order!
    cant be fairer than that!

    Registered User
  2. Will Pocock
    Will Pocock
    posted

    Top stuff. Impeccable service from start to finish. Will certainly be using again. Thanks Liam

  3. Ryan Cairns
    Ryan Cairns
    posted

    Cheapest store online, vast product lines and cheap postage, what's nit to like!
    When the Royal mail lost one of my items in the post these guys not only refunded my postage on both orders but also sent me out a free replacement ando didn't even hassle me for proof etc....highly recommended!

  4. Connor gibson
    Connor gibson
    posted

    I ordered a vaporesso nebula kit and 2 26650 batteries
    My order must have got lost in the post but I contacted Liam and he was really helpful.
    As I lived close by he personally delivered my items. If that's not the best customer service then I don't know what is!!
    I will be using this site again 100%
    Keep up the good work!!

  5. Adam Whorley
    Adam Whorley
    posted

    Pre ordered the geekvape mech mod pro, received today 29th April, 2 weeks later then stated, but no fault on vapenology's side. When i contacted Liam for an update at the time he replied straight away with an update on my order.
    I take my hat of to these guy's they are awesome at handling any concerns with your order's in a really friendly manner, excellent customer service and the product I received is top quality.
    Thanks Liam and everyone at vaenology!...

  6. David Butler
    David Butler
    posted

    Placed my order on Tuesday night, shipped Wednesday morning and arrived Saturday morning. The Innokin Kroma is a lovely piece of kit and vapes great. I chose the purple one, but received the blue (which is also a cool looking colour). First time using this company and all went smoothly, thank you.

  7. ProD1g1
    ProD1g1
    posted

    Received the product much sooner than expected which was great. The prices from Vapenology are also very competitive.

    Unfortunately the box the mod came in had been unwrapped and the mod itself had finger prints on it! While it certainly looked as if it had not been used, I'm not happy about receiving a product that had already been opened - If I had a spare mod, I would have asked for a replacement. In addition the battery cover from the Mod seems to be very wobbly - while I have been reading a few reviews about the battery cover not having a tight fit, the one I received appears to be a bit excessive.

  8. Stewart Jones
    Stewart Jones
    posted

    At first I had a little concern about my order as the main item I had ordered was not in stock, but after exchanging a couple of emails with Liam I realised that he was a very genuine guy who was genuinely doing his best to fill my order, yes there was a delay but I have now received my order in full and have since made a second order which arrived 2 days later, this company is trying very hard to please it's customers and aside from a couple of minor glitches I am pleased with the service and very keen prices, would I use them again? Well I already have!

  9. Vicki
    Vicki
    posted

    Augvape druga rda. Got my order today very fast shipping. Will definitely be order from Vapenology.co.uk again. The Augvape druga rda is amazing, good air flow, massive juice well and looks stunning

    Registered User
  10. Majbritt
    Majbritt
    posted

    I ordered my Vaporesso Nebula late Wednesday night, so in reality the order was placed Thursday morning. This morning I could open the box, pop a battery in the mod and fill my tank with juice. I have been happily vaping on the device all day.

    Initially I was looking for a different device, but then saw the Nebula and decided it was better value than the one I had been looking at. Just spoilt for choice with you guys...

    Great selection of devices and liquids and I can definitely see myself being a returning customer. Nice, personal touch in the update e-mails and I certainly felt like a valued customer.

    Thank you :)

  11. Anthony Cave
    Anthony Cave
    posted

    I would just like to say that Vapenology have a fantastic line of products and a fantastic service too, Placed my order on Monday morning and it arrived the next day by Royal Mail first class signed for post, I was kept well informed about the process of my order and can highly recommend them and I will definitely be ordering from here again, A big Thank you to all at Vapenology 5 stars all round fantastic service and great products means very happy customer's, Great work guys and happy vaping people.

  12. Sylvia Sinclair
    Sylvia Sinclair
    posted

    I ordered the Smoant Knight V2 for my husband as a change from his usual Innokin itaste vtr. He wanted the white one but it wasn't in stock (I couldn't actually find this mod at this price anywhere else) and Liam asked if he wanted the black one rather than wait. He even offered to throw in some free juice! The black mod with a Talso V1 tank arrived within a couple of days. I told Liam that the Talos tank leaked when laid on it's side and he kindly offered to either replace it with another or refund us £7. I'm not even sure if the Talos is faulty or if it just leaks when laid down! We received the £7 refund within a day and we are very happy with the customer service and the communication. These guys really try to satisfy their customers. We will certainly use them again and wouldn't hesitate to recommend them!

  13. adrian Tummon
    adrian Tummon
    posted

    great fast delivery and service. troll rta is flavour monster

  14. delta
    delta
    posted

    super quick delivery great product thank you

  15. Stevie
    Stevie
    posted

    Top lads. Cant fault them

  16. Chris
    Chris
    posted

    Can't fault them. Honestly wasn't sure about ordering from here but thought I'd take a chance, ordered the kangertech pro v2. Ordered Monday morning, came Tuesday with no problems will be ordering again

  17. Alfie
    Alfie
    posted

    Have ordered the Karma kit, Cuboid 150W and Troll V2 from here and very happy with all my experiences. Quick feedback for any questions i had and great help from the staff! The prices are also considerably cheaper than most places, and with the service that is provided I think these guys give a great deal! Have personally recommended to friends, my go to for mods and the like!

    Registered User
  18. Paul
    Paul
    posted

    Ordered a Noisy Cricket II Mod and two VTC5 batterys at a very good price. Delived in few days and a good product, cant faut the service, will deffo use again when i need something.

  19. Mick Turner
    Mick Turner
    posted

    I ordered the Eleaf Ijust S, Great product, best price I could find on the net, Fast free delivery, Great service. I'll certainly be ordering from them again.

  20. Pete
    Pete
    posted

    Ordered Digiflavor Siren, cheapest price I could find and free delivery was a bonus. It was despatched quickly, took Hermes a week to get it to me but hey free delivery right! Spot on service though no issues and the tank is spot on. Cheers!

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