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On this page you can see customer testimonials from previous sales.
If you are happy with the service we will be very grateful for your feedback :)
Great service. Absolutely love my Ziggs rda, will come again
Product excellent and great Value. Customer service was good. Delivery was a little Slow.
Liam has really gone out of his way to ensure a happy customer with me. As I had some overseas shipping issue, that eventually he sorted out and even sent me some free goodies to compensate for the lost time. A company that can be really trusted for the right products and the commitment to satisfy the customer. THANK YOU LIAM
Thanks Liam for your service.
I will be shopping with you from now on
apart from the very long delivery time due to stock issues the item i ordered is perfect and great value
received email from Liam compensating me for the long delivery time with £10 refund and 10% off next order!
cant be fairer than that!
Top stuff. Impeccable service from start to finish. Will certainly be using again. Thanks Liam
Cheapest store online, vast product lines and cheap postage, what's nit to like!
When the Royal mail lost one of my items in the post these guys not only refunded my postage on both orders but also sent me out a free replacement ando didn't even hassle me for proof etc....highly recommended!
I ordered a vaporesso nebula kit and 2 26650 batteries
My order must have got lost in the post but I contacted Liam and he was really helpful.
As I lived close by he personally delivered my items. If that's not the best customer service then I don't know what is!!
I will be using this site again 100%
Keep up the good work!!
Pre ordered the geekvape mech mod pro, received today 29th April, 2 weeks later then stated, but no fault on vapenology's side. When i contacted Liam for an update at the time he replied straight away with an update on my order.
I take my hat of to these guy's they are awesome at handling any concerns with your order's in a really friendly manner, excellent customer service and the product I received is top quality.
Thanks Liam and everyone at vaenology!...
Placed my order on Tuesday night, shipped Wednesday morning and arrived Saturday morning. The Innokin Kroma is a lovely piece of kit and vapes great. I chose the purple one, but received the blue (which is also a cool looking colour). First time using this company and all went smoothly, thank you.
Received the product much sooner than expected which was great. The prices from Vapenology are also very competitive.
Unfortunately the box the mod came in had been unwrapped and the mod itself had finger prints on it! While it certainly looked as if it had not been used, I'm not happy about receiving a product that had already been opened - If I had a spare mod, I would have asked for a replacement. In addition the battery cover from the Mod seems to be very wobbly - while I have been reading a few reviews about the battery cover not having a tight fit, the one I received appears to be a bit excessive.
At first I had a little concern about my order as the main item I had ordered was not in stock, but after exchanging a couple of emails with Liam I realised that he was a very genuine guy who was genuinely doing his best to fill my order, yes there was a delay but I have now received my order in full and have since made a second order which arrived 2 days later, this company is trying very hard to please it's customers and aside from a couple of minor glitches I am pleased with the service and very keen prices, would I use them again? Well I already have!
Augvape druga rda. Got my order today very fast shipping. Will definitely be order from Vapenology.co.uk again. The Augvape druga rda is amazing, good air flow, massive juice well and looks stunning
I ordered my Vaporesso Nebula late Wednesday night, so in reality the order was placed Thursday morning. This morning I could open the box, pop a battery in the mod and fill my tank with juice. I have been happily vaping on the device all day.
Initially I was looking for a different device, but then saw the Nebula and decided it was better value than the one I had been looking at. Just spoilt for choice with you guys...
Great selection of devices and liquids and I can definitely see myself being a returning customer. Nice, personal touch in the update e-mails and I certainly felt like a valued customer.
Thank you :)
I would just like to say that Vapenology have a fantastic line of products and a fantastic service too, Placed my order on Monday morning and it arrived the next day by Royal Mail first class signed for post, I was kept well informed about the process of my order and can highly recommend them and I will definitely be ordering from here again, A big Thank you to all at Vapenology 5 stars all round fantastic service and great products means very happy customer's, Great work guys and happy vaping people.
I ordered the Smoant Knight V2 for my husband as a change from his usual Innokin itaste vtr. He wanted the white one but it wasn't in stock (I couldn't actually find this mod at this price anywhere else) and Liam asked if he wanted the black one rather than wait. He even offered to throw in some free juice! The black mod with a Talso V1 tank arrived within a couple of days. I told Liam that the Talos tank leaked when laid on it's side and he kindly offered to either replace it with another or refund us £7. I'm not even sure if the Talos is faulty or if it just leaks when laid down! We received the £7 refund within a day and we are very happy with the customer service and the communication. These guys really try to satisfy their customers. We will certainly use them again and wouldn't hesitate to recommend them!
great fast delivery and service. troll rta is flavour monster
super quick delivery great product thank you
Top lads. Cant fault them
Can't fault them. Honestly wasn't sure about ordering from here but thought I'd take a chance, ordered the kangertech pro v2. Ordered Monday morning, came Tuesday with no problems will be ordering again